Privacy Policy

Effective Date: August 1, 2024

Grand Tours Project (“we,” “us,” or “our”) values your privacy and handles your personal information with care, in accordance with applicable laws. This Privacy Policy explains how we collect, use, share, and safeguard your data when you interact with our website, services, or tours (collectively, the “Services”). By using the Services, you agree to this Privacy Policy.

We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page, and the effective date at the top will reflect the latest revisions. Please review this Privacy Policy periodically. If you have questions, contact us at info@grandtoursproject.com.

1. Information We Collect

We collect information you provide directly to us and information automatically collected through your use of our Services.

Information You Provide

We collect personal data when you interact with us, including:

• Contact information: Name, email, phone number, and address.
• Payment details: Processed securely through our third-party provider, Stripe (Stripe Privacy Policy).
• Booking information: Tour preferences, travel companions, and any specific requirements (e.g., dietary restrictions or allergies).
• Passport or identification details: Required for certain tours.
• Health information: For tours requiring fitness or medical considerations.

Automatically Collected Information

When you access our website or interact with our Services, we may collect:

• Device information: Browser type, operating system, and device model.
• Usage data: IP address, pages viewed, links clicked, and time spent on our website.
• Location data: Approximate location based on your IP address.
• Cookies and tracking technologies: For analytics and personalized services (see Section 6 for details).

2. How We Use Your Information

We use your data to:

• Provide and improve our Services, including managing your bookings and delivering tailored cycling experiences.
• Communicate with you about your tours, account, and promotional updates.
• Process payments and ensure transaction security.
• Comply with legal obligations and protect against fraud or misuse.
• Enhance our website and analyze user trends.

3. Sharing Your Information

We may share your personal data with:

• Service providers and partners: Including payment processors, tour guides, and accommodation providers, to fulfill bookings and deliver Services.
• Legal and regulatory authorities: If required by law or to protect our rights.
• Third-party analytics and marketing partners: For improving our Services and tailoring promotional content.
• Others with your consent: In cases where you explicitly agree to data sharing.

We do not sell your personal data to third parties.

4. Data Transfers

As a Swiss-based company serving clients globally, we may transfer your data to countries outside your home jurisdiction, including the USA, UK, and EU. When transferring data, we adhere to applicable data protection laws, using safeguards such as Standard Contractual Clauses (SCCs) and adequacy decisions for the EU/UK.

5. Data Retention

We retain your information only as long as necessary for:

• Providing Services and completing bookings.
• Legal, accounting, and tax compliance.
• Improving and analyzing our offerings.

When no longer required, your data is securely deleted or anonymized.

6. Cookies and Tracking Technologies

We use cookies and similar tools to:

• Personalize your experience.
• Improve website functionality.
• Analyze website performance.

You can manage your cookie preferences through your browser settings. For more details, please refer to our Cookie Policy.

7. Your Privacy Rights

Depending on your location, you may have the right to:

• Access, correct, or delete your personal data.
• Restrict or object to data processing.
• Withdraw consent where processing is based on your consent.
• Lodge a complaint with a data protection authority.

To exercise your rights, contact us at info@grandtoursproject.com.

8. Data Security

We implement technical and organizational measures to protect your data. While no system is completely secure, we continually review our practices to safeguard against unauthorized access, data breaches, and other risks.

9. Children’s Privacy

Our Services are not intended for individuals under 18 years of age. We do not knowingly collect data from minors unless required for a tour booking. Parents or guardians can contact us to request the deletion of a minor’s data.

10. Updates to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, with the updated date reflecting the latest version.

Contact Us

If you have any questions or wish to exercise your rights, contact us at:

Grand Tours Project

Route des Ecovets 82,
1885 Chesières, Switzerland

Email: info@grandtoursproject.com